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At Craig Hobson Aesthetics Ltd, we are committed to providing you with a seamless and personalised online experience. To achieve this, we use cookies and similar tracking technologies on our website. This Cookies Policy explains how we use cookies, what types of cookies we use, and how you can manage your cookie preferences.
1. What are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They are widely used to enhance website functionality, remember user preferences, and analyse website traffic.
2. Types of Cookies We Use
We use the following types of cookies:
2.1. Essential Cookies: These cookies are necessary for the basic functioning of our website. They enable you to navigate the site and access essential features and services.
2.2. Functional Cookies: Functional cookies enhance your experience by remembering your preferences, such as language or region settings, and enable personalised features.
2.3. Performance Cookies: Performance cookies collect anonymous data about how you use our website. They help us analyse and improve website performance and user experience.
2.4. Advertising Cookies: We and our third-party partners may use advertising cookies to deliver relevant ads to you based on your interests, both on our website and on other websites.
3. How We Use Cookies
We use cookies for various purposes, including:
4. Cookie Preferences
You can manage your cookie preferences by adjusting your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking essential cookies may affect the functionality of our website.
5. Third-Party Cookies
We may allow third-party services, such as analytics providers and advertisers, to use cookies on our website. These third parties have their own privacy policies and may collect and use information independently.
6. Changes to this Policy
We may update this Cookies Policy to reflect changes in our use of cookies or legal requirements. Any updates will be posted on our website with the effective date.
7. Contact Information
If you have questions or concerns about our Cookies Policy, please contact us
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
At Craig Hobson Aesthetics Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This document outlines the terms and conditions related to the sharing of your data with third parties, including third-party plugins such as Google Analytics and reporting software.
1. Data Collection and Usage
We collect and use your data for various purposes, including providing you with our services, improving our offerings, and enhancing your experience. We may collect information such as your name, contact details, browsing behaviour, and preferences, as outlined in our Privacy Policy.
2. Third-Party Plugins and Services
We utilise third-party plugins and services, including but not limited to Google Analytics and reporting software, to gather and analyse data for the following purposes:
2.1. Analytics and Reporting
We use Google Analytics and reporting software to collect and analyse data related to user behaviour on our website and in our applications. This helps us better understand how you interact with our platform, enabling us to make informed decisions to improve our services.
2.2. Performance Optimisation
Third-party plugins and services assist us in optimising the performance of our website and applications, ensuring a seamless and efficient user experience.
2.3. Marketing and Advertising
We may use data collected by third-party plugins for marketing and advertising purposes, such as creating targeted ads or improving our promotional efforts.
3. Data Sharing with Third Parties
We may share your data with trusted third-party service providers to facilitate the functions mentioned above. These third parties are contractually obligated to handle your data with the utmost confidentiality and to use it solely for the purposes we specify. They are also required to adhere to applicable data protection laws and regulations.
4. Consent
By using our website, services, or applications, you consent to the collection and sharing of your data with third parties as described in this policy.
5. Opt-Out Options
You have the right to control the collection and sharing of your data. You can adjust your browser settings, use browser add-ons, or opt out of specific third-party services to limit data collection. However, please note that opting out of certain services may affect your experience on our platform.
6. Changes to the Policy
Craig Hobson Aaesthetics Ltd reserves the right to modify or update the “Who We Share Your Data With – Terms and Conditions” at any time without prior notice. Any changes to the policy will be posted on our website and will be effective immediately upon publication.
7. Contact Information
For inquiries related to your data and privacy or to exercise your data rights, please contact us here.
At Craig Hobson Aesthetics Ltd, we are committed to managing your data responsibly and securely. This summary outlines our data retention policy:
1. Data Retention Period: We retain your data only for as long as it is necessary to fulfill the purposes for which it was collected, as described in our Privacy Policy.
2. Purposes: Your data is retained for purposes such as providing our services, improving our offerings, ensuring legal and regulatory compliance, and protecting our interests.
3. Third Parties: We may share your data with trusted third parties, as outlined in our “Who We Share Your Data With – Terms and Conditions” policy, and they are contractually bound to handle your data responsibly.
4. Consent: By using our services, you consent to our data retention practices.
5. Opt-Out: You have the option to control data collection and sharing through various settings, as described in our policies.
6. Changes: Our data retention policy may change, and any updates will be posted on our website.
This policy outlines the rights you have over your data when using our services.
1. Right to Access Your Data
You have the right to request access to the personal data we hold about you. Upon receiving a valid request, we will provide you with a copy of the data within a reasonable timeframe.
2. Right to Correct Your Data
If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request corrections or updates to your data. We will promptly review and make necessary corrections as per your request.
3. Right to Delete Your Data
You have the right to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw your consent. Please note that there may be legal obligations or legitimate reasons that prevent immediate deletion.
4. Right to Restrict Processing
You can request the restriction of processing of your personal data in specific situations. We will limit the use of your data but may continue to store it. This right is applicable in certain circumstances, such as when you contest the accuracy of your data or when we no longer need it for processing.
5. Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transmit your data directly to another data controller if technically feasible.
6. Right to Object
You have the right to object to the processing of your personal data, including for marketing purposes or when we process your data based on legitimate interests. We will assess your objection and, if legitimate, stop processing your data for the specified purpose.
7. Right to Withdraw Consent
If we process your data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
8. Right to Lodge a Complaint
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority.
9. Exercising Your Rights
To exercise any of the rights mentioned above or to inquire about your data, please contact us. We will respond to your request in accordance with applicable data protection laws.
10. Data Security
We take data security seriously and implement measures to protect your data from unauthorised access, disclosure, alteration, and destruction.
11. Changes to this Policy
Craig Hobson Aesthetics reserves the right to modify or update the “Your Rights Over Your Data” policy at any time without prior notice. Any changes to the policy will be posted on our website with the effective date.
12. Contact Information
If you have questions or concerns about your data rights, please contact us.
Due to the nature of our CHA Skin products, we do not accept returns or exchanges for reasons other than product defects or damage during shipping. Please note that opened, used, or partially used products are ineligible for return or exchange. We reserve the right to refuse any return request that does not meet our policy criteria.
